| Job Title: |
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Customer Service Executive |
| Category: |
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Client Services |
| Total Positions: |
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4 |
| Job Location: |
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Islamabad |
| Gender: |
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No Preference |
| Age: |
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20 to years |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
1 Year |
| Apply By: |
|
Jun 9, 2025 |
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| Job Description: |
Join our dynamic team at Rainbow Communications and be a part of a company that values passion, energy, and ambition. We're seeking individuals who are eager to learn, develop, and contribute to a great team environment.
Key Responsibilities:
- Handle inbound customer calls professionally.
- Make outbound calls from time to time for follow-ups and coordination.
- Resolve customer queries efficiently.
- Manage customer and creditor data.
- Set up repayment agreements and follow up on payments.
- Maintain accurate records and ensure confidentiality.
Requirements:
-
ACCA/Financial background preferred
- Fluent in English (spoken, written, listening)
- Strong computing, email, and analytical skills
- Proficiency in Microsoft Office
- Good interpersonal and organizational abilities
- Able to handle customer complaints and meet performance targets
Shift Timings (PKT, Monday to Friday):
12:00 PM 8:30 PM
1:00 PM 9:30 PM
2:30 PM 11:00 PM
Note: Saturdays will be rotational |
| Company Information |
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Company Name: Rainbow Communications Private Ltd
Company Description:
DFS cover a wide range of products in the UK, Offering help to consumers with unsecured debt, Funeral Plans, Utility switching helping to save money on gas and electric and conducting lifestyle surveys.
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