Job Title: |
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Customer Support Representative |
Category: |
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Client Services |
Total Positions: |
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2 |
Job Location: |
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Faisalabad |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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2 Years |
Salary Range: |
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PKR 25,000 to 30,000 per Month |
Apply By: |
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Nov 17, 2021 |
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Job Description: |
Leading E-Commerce company Windsor Lino is looking for experienced customer support executives with exceptional communication skills in English.
Responsibilities:
- Manage/handle the incoming calls professionally
- Identify and assesses customers' need to achieve satisfaction
- Giving follow up calls to the customers at a specified date and time
- Keep records of customer interactions
- Follow communication procedures, guidelines, and policies
- Managing a large number of outbound calls
- Following call center scripts when handling different topics
- Identify interpreters needs, clarify information, research every issue, and providing solutions
Qualification / Skills:
- Must be graduate BBA/MBA preferred
- Excellent English communication skills
- Go-getter attitudeLeaves Encashment
- Incentive bonus
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Company Information |
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Company Name: Windsor Lino Company Description: .....
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