• Support the Recruiting team through the full recruiting process from application set up through candidate show on day one of employment
• Serve as the main source for interviewing candidates and as a point of contact for questions and support during the recruitment process
• Ensure job requirements and expectations are clearly communicated to candidates and that they are assessed against desired criteria for the role
• Follow all established documentation and processes for agent hiring
• Identify gaps in processes and look for opportunities for improvements
• Support and assist with training materials and documentation for new candidates, interviewers, and/or temporary resources
• Maintain a high level of professionalism and confidentiality at all times
• Other duties, as assigned

Requirements:

• Experience in the Call Center BPO industry
• strong focus on high-volume hiring
• Be fluent in the English language