Senior Customer Service Representative  
DKIM   More jobs from this company

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Job Title:   Senior Customer Service Representative
Category:   Telemarketing
Total Positions:   3
Job Location:   Islamabad, Rawalpindi
Gender:   Male
Age:   25 to  years
Minimum Education:   Intermediate/A-Level
Career Level:   Experienced Professional
Minimum Experience:   3 Years
Salary Range:   PKR 35,000 to 60,000 per Month
Apply By:   Oct 20, 2021
Job Description:
  •  Communicating with clients, making outbound calls to potential clients, and following up on leads.
  •  Understanding clients' needs and identifying sales opportunities.
  •  Answering potential clients' questions and sending additional information via email.
  •  Keeping up with product and service information and updates.
  •  Creating and maintaining a database of current and potential clients.
  •  Explaining and demonstrating features of products and services.
  •  Staying informed about competing products and services.
  •  Upselling products and services.
  •  Researching and qualifying new leads.
  •  Closing sales and achieving sales targets.


  •  Minimum 3 years of experience in a US Based call center or a related sales position.
  •  Proficiency in Microsoft Office and CRM software would be preferred
  •  Excellent communication skills, both verbal and written.
  •  Good organizational skills and the ability to multitask.
  •  Excellent phone and cold calling skills.
  •  Exceptional customer service skills.
  •  Strong listening and sales skills.

Benefits & Perks:

  • Market Competitive Salary
  • Fixed Shift Timings (5 pm to 2 am night)
  • Opportunity for growth
  • Paid training period
  • Professional Environment

Company Information
Company Name:  DKIM
Company Description:
pDigital Marketing and Lead Generation Services Provider/p

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