Job Title: |
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Senior Customer Service Representative |
Category: |
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Telemarketing |
Total Positions: |
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3 |
Job Location: |
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Islamabad, Rawalpindi |
Gender: |
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Male |
Age: |
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25 to years |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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3 Years |
Salary Range: |
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PKR 35,000 to 60,000 per Month |
Apply By: |
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Oct 20, 2021 |
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Job Description: |
- Communicating with clients, making outbound calls to potential clients, and following up on leads.
- Understanding clients' needs and identifying sales opportunities.
- Answering potential clients' questions and sending additional information via email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential clients.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Skills:
- Minimum 3 years of experience in a US Based call center or a related sales position.
- Proficiency in Microsoft Office and CRM software would be preferred
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
Benefits & Perks:
- Market Competitive Salary
- Fixed Shift Timings (5 pm to 2 am night)
- Opportunity for growth
- Paid training period
- Professional Environment
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Company Information |
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Company Name: DKIM Company Description: DIGI KICK SOLUTIONS (DK-IM) offers client acquisition, retention and relationship management services to its US based customers. We operate in the Construction vertical. Having over 2000+ clients across US, we have a strong foothold within our domain. DKIM acts as a back-office enabling our customers to scale their construction businesses in the States.
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