We are one of the biggest insurance brokerage houses in the UAE and looking for a Telemarketing Executive for a home-based position to start immediately.

We are looking for someone who has a Telesales experience and is comfortable doing cold calling.

Telemarketing Executive JD and job details

Work Remotely: Yes

Hours: 51.5 hours per week

Working Hours: 10:00 AM to 7:30 PM PKT (9:00 AM to 6:30 PM GST) Sundays to Thursdays and 10:00 AM to 2:00 PM PKT (9:00 AM to 1:00 pm GST) On Saturdays

Telemarketing Executive duties and responsibilities:

• Call prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influence customers to buy the company products and by following a prepared sales script to provide excellent service.
• Action revival and recycle leads, obtain customer information and update request status.
• Complete new lead requests by registering customer’s information in the lead form system & to assign it to the appropriate business units.
• Maintains operations by following policies and procedures; reporting needed on daily basis.
• Determine eligibility by comparing client information to requirements & access insurance portal to check on the value.
• Maintain and improve quality results by adhering to standards and guidelines, recommending improved procedures.
• Answer customers’ calls & ensure calling back missed and abandoned calls. 
• Support the unit manager in any additional assignments. 

Desired Skills:

• Proven experience in telemarketing representative, sales, customer service or relevant position.
• Excellent communication and presentation skills
• Patient and able to handle customers rejection
• Persistent and result oriented 
• Skilled on negotiation
• Technical requirements:
• Laptop / Desktop (Core i5 10th or 11th gen, 6-8gb ram, 500gb - 1TB hard disk)
• Headset - noise cancelling USB based headset
• Internet speed - 10mbps
• Uninterrupted power supply system
• Quiet background facilitating outgoing calls